Following are excerpts from letters received from satisfied clients.

"Just a short but heartfelt note of thanks for your fine efforts to get (the) case settled. I, for one, am convinced that it would not have settled had it not been for your talents and efforts. Thanks for your careful attention to the facts, your hard work, and your patience with all of us. With kindest regards, Grant"

- Grant Callow, Attorney at Law -- Anchorage, Alaska

"With your help, we settled a case yesterday that I didn’t expect to settle. You did a really good job. I’m grateful (my clients) aren’t going to have to endure the insults and vagaries of a trial. Thank you, Jim Torgerson"

- James E. Torgerson, Attorney at Law, Anchorage, Alaska
Heller Ehrman White & McAuliffe

"I have never been to a mediation that went so smoothly and ended ‘early’. It was, as always, good to visit with you but (my client) appreciated the settlement in his case even more. Marc"

- Marc W. June, Attorney at Law, Anchorage, Alaska

"I wanted to thank you for the enormous effort you put into the mediation between (our clients). I think you have evolved the art of bringing antagonists together to a fine art. Thank you, Samuel J. Fortier"

- Samuel J. Fortier, Attorney at Law, Anchorage, Alaska
Fortier & Mikko

"Thank you for all your hard work and efforts in (our case). I appreciate your patience and understanding. God bless you."

- K. C., Anchorage, Alaska

"I want to personally thank you for your extraordinary efforts in getting the ......case settled. I am certain the case would not have settled without your continued interest and efforts after the conclusion of the mediation session. Thanks again, I know your efforts are appreciated by all. Sincerely, Rod R. Sisson"

- Rod R. Sisson, Attorney at Law; Sisson & Knutson, Anchorage, Alaska


"You should put this one into your 'successful mediation' column, one that you played a major role in helping to get resolved. I had been unable to get (opposing counsel) to discuss any other number ... I do know that without your intervention, my underwriter would have been very unlikely to make the offer he ultimately made, which is precisely the offer which was finally settled. Without talking out of school, I'm pretty sure that had the offer been any lower, we would have wound up in trial, and it would have been a blood bath. In any event, I 'm very appreciative. Please accept my gratitude for putting us in a position to get this case resolved. Sincerely, Daniel F. Knox"

- Daniel F. Knox, Attorney at Law
Schwabe Williamson & Wyatt -- Portland, Oregon

"I just wanted to take a moment to tell you how much my client and I appreciated your efforts in the recent mediation and how satisfied we were with the manner in which you conducted the mediation. We were also very satisfied with the result. I look forward to working with you again in the future, as soon as all the wounds heal. Sincerely, Dennis M. Mestas"

- Dennis M. Mestas, Attorney at Law -- Anchorage, Alaska

"I just wanted to take the opportunity once again to thank you on behalf of the ... family and the members of my firm for your great assistance and valiant efforts in assisting us in negotiating a settlement. We are confident that we could not have achieved this result in such a timely and expeditious manner without your diligent efforts and great experience and knowledge that you brought to bear on the negotiations. I know all of (our clients) were delighted with the result and the manner in which it was conducted. In a telephone conversation with (my client), he indicated that he had not previously been aware that the justice system in this country included anything like the mediation process and was ever so thankful that it is. I think that each of (my clients) went away with a feeling of great satisfaction with the way they were treated, not only by the parties involved in this matter, but by the judicial system itself. Again, I want to thank you very much for all of your efforts in helping us resolve this matter. Very truly yours, John P. Dee"

- John P. Dee, Attorney at Law
Cohen Swados Wright Hanifin Bradford & Brett -- Buffalo, New York

"I want to thank you for your hard work and dedication to the settlement of this case. We would not have been able to settle this very difficult and hard fought case without your patience and follow through. I'm sure that neither side was particularly optimistic about coming to terms with one another. Sincerely, Stanley T. Lewis"

- Stanley T. Lewis, Attorney at Law
Birch Horton Bittner and Cherot -- Anchorage, Alaska

"This letter will memorialize a cancellation of the mediation I want to thank you for your services. I believe that the agreement of the parties to mediate this case before you was the driving force to settle this matter. Your reputation precedes you. Apparently, both parties knew you would settle the case. thus, there was no apparent reason to hold up the process. Again, just having you "in the picture" helped to get it resolved. Sincerely, Michael A. Brain"

- Michael A. Brain, Attorney at Law
Royce & Brain, Anchorage, Alaska

"Enclosed are three checks for you......Considering the outcome, your services were cheap at twice the price. I commend you, sir, for an incredible feat of persuasion. If I had not been there to see it, I would not have believed it possible. Best Regards, Tonja Woelber"

- Tonja Woelber, Attorney at Law -- Anchorage, Alaska

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